HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

Handling time 1-3 business days.

Estimated delivery between 7-12 business days to the USA.

Expedited delivery is available, please contact us!

Rest of the world shipping 15-25 days. 

Expedited delivery is available, please contact us!

* Please note that shipping in Holiday season would take 5 - 7 business days more than usual

SHIPPING & DELIVERY INFO

We proudly offer worldwide shipping! Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 12 business days to the USA. Please consider any holidays that might impact delivery times.

Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package, you will receive a tracking link via the email. Please allow 1 to 3 working days for the tracking information to show.

**Please note after receiving your tracking number it can take up to 2-3 days for the tracking to update**

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at tania8der@gmail.com if you believe you have provided an incorrect shipping address.

WHY IS MY SHIPMENT STATUS UNCHANGED?

Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.

Returns:

By placing an order on VipHealth, you are responsible for the cost of return shipping back to Vip Health. Please refer to our Return Policy for further information on how to make a return.

Lost/Stolen Packages

Vip Health is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you. If you have any further questions on how to do this please reach out to our customer support team at tania8der@gmail.com